Last updated on and effective from 22 December 2017.

We respect your privacy and we have therefore developed this Privacy Policy in order for you to understand how your personal information is collected, used, stored and shared when you use and / or access our Services.

This Privacy Policy forms part of the Terms of Service. The Terms of Service and Privacy Policy govern the use of and access to the Dr Z Software (Pty) Ltd (“Dr Z Software”, or “us”, or “we”, or “our”) website (, applications and related services (collectively with the website, and applications, the “Services”).

By using and / or accessing our Services, you (“you” or “your”) accept and agree to be bound by the Terms of Service and also accept our Privacy Policy. If you do not wish to be bound by our Terms of Service, and / or if you do not accept our Privacy Policy, please do not use and / or access our Services.

Your personal information will only be collected, used, stored and shared as set out in our Terms of Service and in compliance with our Privacy Policy. You acknowledge that by using and / or accessing our Services, you agree to and accept our Privacy Policy and provide permission for us to collect, use, store and share your personal information in compliance with our Privacy Policy. You acknowledge that if you do not consent to this, you will not use and / or access our Services.


No personal information is collected by us in our applications.

Our website

We collect information that your browser sends whenever you visit our website. This information may include your browser name and version, the pages of our website that you visit, time and date of your visit, the time spent on those pages and other statistics.

Customer support

If you contact us for customer support or for other matters relating to our Services, we may collect, use and store records of your communication with us, including your name and email address, and other information you provide to us, as well as the contents of the communication itself.

This information will be used by us in order for us to help you resolve any challenges that you may experience with using and / or accessing our Services, respond to other inquiries from you, and to help us in improving and / or creating new Services.

In order for us to provide you with customer support and to respond to inquires, it may be necessary for us to use the services of third parties and to share with them the information that you have provided when communicating with us. In such cases, prior to sharing your information with third parties, your information will be de-identified. That is, any information that may personally identify you (such as your name or email address) will be removed and will not be shared with third parties.

Other collection and use of your personal information

Except as specified in this Privacy Policy, we do not knowingly collect and use any of your other personal information.

Collection and use of information from children

Our Services may only be used and / or accessed by persons who are at least 13 years old. Although some of our Services may have been provided with an age-based rating or content category (such as may be given on third party websites where our applications are available), such ratings and categories shall have no bearing on this restriction.

We do not knowingly collect and use information from persons who are not at least 13 years old. If you believe that a person who is not at least 13 years old has provided us with personal information, please contact us at:

Furthermore, if you are between 13 years old and 18 years old, you agree that your parent or legal guardian has agreed to and has accepted our Privacy Policy (as well as our Terms of Service), and has also agreed that you may use and / or access our Services.

Sharing of your information with third parties

The information we collect about you will only be shared with third parties in the following one or more cases:

  • When you have provided us consent to do so, including the sharing of your information as has been specified in this Privacy Policy.
  • When you will not be personally identifiable from the shared information, such as information shared with third parties in an aggregated or anonymous form.
  • When we use third parties to provide our Services on our behalf.
  • When our company, or one or more of our assets, is intended to be or is sold to, acquired or financed by, or merged with another company or third party.
  • In order to apply and enforce the Terms of Service and / or other agreement we may have with you.
  • In order to protect our rights, property, or safety, as well as those of our users or others.
  • In order to comply with applicable laws, or any other legal obligations.

Storage of your information

The information collected may be stored on our own infrastructure and / or on that of other third party service providers. Third party service providers may, for example, be used by us to store and deliver emails, and also to host or store the collected information.

Security of your information

Although we take reasonable measures to ensure that your information is protected, we can not guarantee the complete protection of your information. We therefore do not warrant that your information will be protected against unauthorized access, use, modification, or deletion by third parties.

Changes to the Privacy Policy

We reserve the right, at our sole discretion, to change or replace this Privacy Policy at any time. If you do not agree and accept the changes to our Privacy Policy, you agree to that you will stop using and / or accessing our Services.

If the Privacy Policy will be changed by us, the changed or replaced Privacy Policy will be made available on this page, and shall take effect when posted on our website.

Contact information

If you have any questions about this Privacy Policy, you may contact us at